WARRANTY

We stand behind our products with comprehensive warranty coverage

Rooftop Tents

3-Year Warranty

  • Covers manufacturing defects
  • Includes frame and canvas
  • Free replacement for defective parts
  • Worldwide coverage

Car Awnings

2-Year Warranty

  • Covers mechanical components
  • Includes motor and fabric
  • Free repair or replacement
  • Extended warranty available

Shower Tents

1-Year Warranty

  • Covers structural defects
  • Includes all zippers and seams
  • Free replacement available
  • Lifetime technical support

Accessories

1-Year Warranty

  • Covers manufacturing defects
  • Includes all components
  • Free replacement service
  • Technical support included

Warranty Terms & Conditions

Coverage Period: Warranty coverage begins from the date of purchase and extends for the specified period as indicated for each product category.

What's Covered: Our warranty covers manufacturing defects, material failures, and workmanship issues. This includes structural components, mechanical parts, and fabric materials.

What's Not Covered: Warranty does not cover normal wear and tear, improper installation, misuse, accidents, unauthorized repairs, or damage from natural disasters.

Warranty Claim Process: To file a warranty claim, contact our customer service team with proof of purchase and detailed description of the issue. We will evaluate and provide repair or replacement options.

Extended Warranty: Extended warranty options are available for an additional fee. Contact us for details on extended coverage plans.

Have Questions About Our Warranty?

Our customer service team is here to help